Terms & Conditions

General Terms

This website (the "Site") is owned and operated by Big Yellow Bins ("Company," "we," "us," or "our").

By accessing or using this Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services.

If you do not agree, please do not use this Site.

Use of Website

You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site.

We reserve the right to modify or discontinue any part of the Site at any time without notice.

Services

Big Yellow Bins provides bin rental and waste services across Barrie and Simcoe County, including but not limited to dumpster rentals, recycling, landscape product delivery, and add on services.

All service requests submitted through the Site are subject to review and acceptance.

Quotes & Pricing

Quotes provided by phone or through this website are based on the information supplied by the customer. Bin size, rental length, material type, weight overages, access limitations, or undisclosed conditions may affect the final price. Where conditions differ materially from what was described, we will discuss revised pricing with you before proceeding.

Prohibited Materials

Hazardous waste, chemicals, paints, solvents, batteries, tires, propane tanks, and other prohibited materials must not be placed in our bins. Loads containing prohibited materials may be refused or subject to additional disposal fees.

Property Access & Responsibility

Customers are responsible for providing safe truck access for delivery and pick up, and for disclosing the location of wells, irrigation lines, invisible fencing, interlock, and other surfaces or buried infrastructure that could be affected. We use driveway protection boards and take reasonable care on every property, but we cannot be held responsible for damage caused by undisclosed conditions or by placement locations directed by the customer.

SMS Messaging Terms & A2P Compliance

1. Program Description

By providing your phone number and opting in, you agree to receive SMS messages from Big Yellow Bins related to:

• Delivery and pick up confirmations and reminders
• Service updates and scheduling notifications
• Customer support communications

Opt in is collected through website forms with a clear SMS consent checkbox.

2. Consent

• SMS consent is not a condition of purchase
• You will only receive messages if you have explicitly opted in
• We maintain records of all consent and opt in actions

3. Message Frequency

Message frequency may vary depending on your interaction with our services.

4. Opt Out Instructions

You can opt out at any time by replying: STOP

After opting out:

• You will receive a final confirmation message
• No further messages will be sent unless you opt in again

5. Help & Support

For assistance, reply: HELP

Or contact us at:

• Email: sandrabigyellowbins@gmail.com
• Phone: 705-817-2990

6. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Supported Carriers

Our messaging services are supported by major Canadian and U.S. carriers, though delivery is not guaranteed across all networks.

9. Age Requirement

You must be at least 18 years old or have permission from a parent or guardian to use our services.

10. Privacy

Your information will be handled in accordance with our Privacy Policy.

We do not share SMS opt in data or consent with third parties for marketing purposes.

Intellectual Property

All content on this Site, including text, images, logos, and design, is the property of Big Yellow Bins and may not be copied or used without permission.

Third Party Services

This Site may include links or integrations with third party services. We are not responsible for their content or practices.

Disclaimer

All information provided on this Site is for general informational purposes only and is provided "as is" without warranties of any kind.

Limitation of Liability

Big Yellow Bins is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site or services.

Termination

We reserve the right to suspend or terminate access to the Site at any time if these Terms are violated.

Governing Law

These Terms are governed by the laws of Ontario, Canada.

Changes to Terms

We may update these Terms at any time. Continued use of the Site means you accept those changes.

Contact Information

If you have questions about these Terms, contact us at Big Yellow Bins, Barrie, ON, Canada. Call 705-817-2990 or email sandrabigyellowbins@gmail.com.